Frequently Asked Questions

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We will respond to your request within 24 business hours. Please note that response time will be delayed if we are conducting a live 2-3 day event. 

  • 1

    How Do I Enroll?

    You can enroll in just four quick steps. Step 1 – from StageTimeUniversity.com, click the Join button. Step 2 – Select the appropriate membership level. Step 3 – Enter your credit card information. Step 4 – Once your payment information has been processed, you will be prompted to create a username and password. That’s it! Once your enrollment is complete, you will receive an email confirmation with all of your member information.

  • 2

    Which Level is Right for Me?

    Stage Time University is designed to grow with you no matter where you are in your speaking career. Our Master Membership is our most popular program as it gives you instant access to all of Darren’s programs. If you are just starting out, our Fast Start Membership may be right for you. If you are planning to come to our live events, our Platinum Membership may be best as you receive a complimentary registration to all of our live events for as long as you are a member. You can upgrade at any time and we will waive the initial registration fee. If you are still unsure which level is right for you, email us at support@stagetimeuniversity.com and we will happily work with you to find the right fit.

  • 3

    How Do I Log In?

    There are two ways to log into your account. 1 – from StageTimeUniversity.com, click the Login button. You will be prompted to enter the username and password you created when you enrolled. 2 – bookmark StageTimeUniversity.com/Login and enter your login credentials to access the course materials.

  • 4

    Help! I Forgot My Username And/Or Password!

    Email support@stagetimeuniversity.com and we will help you access your account.

  • 5

    What Do I Get Access to When I Join?

    As soon as you create your account, you will have immediate access to the programs you’ve signed up for (see below for specifics). All programs include both video and audio versions. Prefer to listen in your car? No problem, you can download all of the MP3s to your playlist and listen any time that works for you!
    Fast Start members have instant access to: all of our Fast Start programs, weekly update videos from Darren, and 10% off all of our live events. Master members have instant access to: all of our Fast Start and Master programs, weekly update videos from Darren, monthly Ask the Expert and Coaching Corner webinars including all of our previous calls, and 25% off all of our live events. Platinum members have instant access to: everything noted above, 100% off all of our live events, and the opportunity to connect live with Darren on your monthly Platinum Member-Only Call.

  • 6

    How Long Am I Required to Be a Member?

    All new members require a 3-month minimum commitment. We understand that things arise from time-to-time, and we give all members an opportunity to freeze their account for up to 3 months. If you cancel your account and decide to rejoin at a later time, you will need to pay the initial sign-up fee even if you have already paid it in the past.

  • 7

    Why Should I Retain My Membership After the 3-Month Timeframe?

    Even if you have the best speaker presenting the best materials to a fully engaged audience, research shows that within one hour, people will have forgotten approximately 50% of the information that was presented to them. Within 24 hours, they will have forgotten nearly 70% of new information and within one week, it drops to 90%
    By retaining your membership, you are continuously reinforcing your investment in yourself by having the content available whenever you need it for immediate reference. While it’s certainly true that you could save money by cancelling after you have viewed the materials, within a relatively short time, you will have lost a great deal of what you have learned if you aren’t actively applying it.
    Here are just some reasons it pays to retain your membership:
    As a member, you receive instant access to any new program we create for as long as you remain a member. Fast-Start Members will receive immediate access to the Fast-Start Programs. Master and Platinum Members will receive access to any program we create.
    Our community is full of members in various stages of their speaking careers. There is no other community like it. Be sure to join the Facebook group and engage with other members there. We are developing a Forum to offer another place to connect.
    Master and Platinum members have access to our exclusive members-only monthly calls. On our Coaching Corner calls, two members receive live coaching from two university coaches. On our Ask the Expert calls, Darren interviews leading experts live. Members can submit videos of their speeches to the Member-to-Member Feedback area for feedback from our coaches and members.

  • 8

    How can I get the most out of Stage Time University?

    Be active – in the Facebook group, the Member-to-Member Feedback area, and soon, the Forum. We recommend that you go through each program at least 3 times. Each time you do, you will learn something new. If you are a Master or Platinum member, be sure to participate in the monthly calls.

Have a different question? Let us know.